Reviews

I have had one of my storage units with Westside Storage (Carver) for over (7) years and recently I have acquired another unit as well. I have been very satisfied with the service and friendly customer service I have received. I like the fact that there is an office on the premises and there is someone in the office at least (6) days a week. I think the prices are reasonable. It’s clean and in a convenient location. I have no complaints and would recommend it to others. K. Wells Updating May 24, 2025 I am still very satisfied with Westside Storage…since the previous post I have gotten an additional storage unit. I highly recommend using Westside storage K.Wells Updating June 10, 2026 I have emptied both of my storage units as of June 7th. I really appreciate the good service and storage accommodations that I have received at Westside Storage. The moving out process was easy. I received my move-out receipt less than 2 hours after I notified Lauren that I had emptied both storage units. Bobbie, is the only one still working at Westside storage since I moved in, she is a jewel. I didn’t get to see her when I moved out, but she has helped me out tremendously down through the years, I will miss her. I would recommend anyone looking for a place to store their belongings to store them at Westside Storage. I am have given them a ⭐️ ⭐️⭐️⭐️⭐️ rating! They deserve it! K. Wells

Great pricing and great customer service. The team at Westside storage made me feel like family as we moved to Lebanon. Thank you!

If you need a storage unit Westside Storage is a great choice.

Westside is a great place to store your items. Easy access makes is great for us and our business.

The best all around. Professional and courteous! West side storage is a good company. I will not rent from anyone else! Have used them for 6 years now

Update as of 4/29/26 still a renter and still love this company years later!! Fantastic people!!

Everyone nice and friendly

Thank you customer service has been great! So far the storage service has worked out well. Thank you!

Been using them for many years with pleasure.

It's been amazing

West side storage is very nice and understanding when someone is struggling. They are willing to work with people if they are late on payment because they care.

Quick and easy with friendly people running the place!

Fantastic people great and timely information

It has been a pleasure to work with you in securing my belongings and everybody that works there is very friendly

Very helpful and kind!!

Great and friendly service. Our stuff was in storage for almost a year. No problems everything went well.

I’ve used Westside storage for years! Great staff very helpful.

Clean property and helpful staff.

Both ladies were amazing and so helpful and understanding ! I would highly recommend them !! They were so helpful and met the driver of my pods to get them dropped off before this bad storm hits. Truly grateful for them both 💕🙏

Was very impressed that when I was ready to move out they stopped my automatic payment immediately. It was a very simple process.

Very kind and welcoming storage facility. They have great locks if you need one as well. Highly recommend for anyone needing storage in the Lebanon area.

I have had my storage unit for a few years. It is a great spot. The employees are always so friendly and understanding. I have had some hard times lately and they have been so understanding. This means a lot to have someone to understand and not get angry if you're not on time. Thanks for understanding. God Bless you.

I have been with Westside Storage for a couple of years now in between moves and one unit in constant for the entire time. Their facility is always neat & clean, and their staff is kind and respectful. 🙂

Great Place To Keep Your Storage. The People are amazing!!!

Love the customer service! The lady in the office was awesome and so helpful!!!

Great facility always clean owners are very responsive have rented there for years good prices!

I love westside storage because they have great staff and they always work with the customers

Always very courteous & nice when we needed anything! Would definitely recommend to anyone!

Beyond amazing service explained everything so well thank you so very much

Office staff was super helpful. Fair pricing and no surprises. I would use this location again in the future. Thank you!

We just switched over to a unit here and we are so happy! The employees are so sweet and helpful!

The stag at Westside storage are very caring and understanding people when you are going through a rough time. They work with you and the staff their do amazing at their job and are very polite and respectful and are very friendly . I would recommend this storage to anyone I know. Keep up the amazing work and God bless you and your families always and forever.

Very friendly and great customer service

The employees are understanding and always available to answer questions!

If you need extra room and a good safe place to store your stuff this is it. It has very easy access and plenty of room to store a lot of stuff. Will use again if I need extra storage.

I have had a unit at this facity for several years. It has always been clean and safe and staff is friendly and helpful.

I have been with Westside Storage for 5 1/2 years now, after moving to Lebanon from out of State. I initially chose this company because it was close to my new place and the price seemed reasonable. I also asked locals about their reputation as well. Green light. About 2 1/2 years ago, I moved again and needed a second unit, mostly for furniture and large items. Although they were just about out of the size unit I needed, they accommodated me quickly. Over the years, I’ve had some ups and downs financially, but the office has been so wonderful and understanding, and have worked with me through the tough times when others probably would’ve booted my stuff to the curb. If there were a 5+ rating, I would give it to them! Don’t hesitate to contact them if you are needing a storage unit or even just swing in and talk to the friendly Office staff about your needs.

At Corn Crib Health Store, extra storage space is hard to come by. We use Westside storage to warehouse extra supplies and fixtures for the store. They have been great to deal with and we highly recommend their facility.

Im moving this month to Lebanon. I checked several other companies, and Westside definitely made me happy with their facilities and customer service

Lauren was great to work with. I initially reserved a unit online then I called and left a message because I wasn’t sure of the size I’d need. Lauren called me back promptly. She said she would let me come in and look at a couple of units before making a decision. When I arrived a few days later Lauren went above and beyond to help. I was also on a time crunch so she wasted no time getting me in and out. Overall it was a smooth experience.

Haven't needed storage in years, so I went with a familiar business and was pleased with the service & professionalism so far. No hidden fees, no games. Manager really cared to take the time to explain all the rules. Great to do business with them.

Fast, Friendly, amazing prices, and clean establishment

Always so nice and understanding. Storage facilities are clean.

Customer service has been really great! Clean unit with easy access

Recently rented & the process was smooth and easy! The storage facility is perfect for my needs.

Lauren in office was very friendly. Storage area cameras and lighting is appreciated.

I have had my belongings in storage at Westside for about 2 years now and have found the service exemplary!! I have no trouble with entry either at the gate or in to the climate control building. I feel like my things are safe from theft or harm. I would recommend them highly!!

Great

Courteous. Explained process and rules etc. fast and efficient

The staff is amazing. They were helpful, attentive and kind. The units are clean and safe. Plus, prices are fair. So grateful I found them!

I paid for a large outdoor storage unit without AC and it worked perfectly fine! The staff was communicative and helpful when I needed it. Sadly, a few items were damaged from 19 months of outdoor exposure, but that was to be expected. Some had evidence of field mice (note: don't store your couches w/o controlled storage), a cleaner bottle exploded, and a snow-globe shattered. My fault tho! Tennessee has crazy heat and cold weather.

Staff is always so friendly and willing to help with anything. Rates are wonderful, it is always clean.

Quick friendly good prices and easy to access.

Great service and good people

The agent was extremely nice and knowledgeable. She shared about the prices and I was even able to rent a larger until at a lower cost. I love the location and easy access. Thank you all so much for the great customer service.

Very friendly and great customer service. The process of renting a unit was fast and easy. I recommend this storage facility.

I have had a great experience with Westside Storage I’ve been with them from day one they are always friendly and very helpful I would sure recommend them to anyone who is interested in a storage space

Great friendly service in quick registration makes this a great choice for you and all of your storing needs I'm never been happier

Very professional and courteous. Friendly reminders keep me in line and in good standing. Best storage experience I've had.

Quick, easy, fair prices. The admin at the office was very pleasant and professional.

Great people

So far my experience as a first time storage unit owner was smooth and effortless. Very friendly staffing and always willing to help you save a buck!

Only place I was able to talk in person, to sign up. Liked that someone is at location on Saturdays. Staff went above and beyond. Ran as a family business instead of corporation.

I was a customer for several years. I never had one issue with the management, the facility, or access at any time I found their facilities to be very clean and secure. I found that the office was always there to answer any of my questions. If I ever need storage in that area again, I will definitely be using them. Could not have had a better experience

I highly recommend

The best storage place in town.and the cheapest.the people that work there are always the sweetest.

The staff was very friendly

Great staff. They are super accommodating, friendly, and knowledgeable. The technology for access could be much better and consistently function appropriately.

I rented 2 storages units from Westside. They were absolutely great to work with during my recent moving experience. 😊

The staff was always professional and were very helpful when needed. I would definitely recommend them!

Awesome

Just got a unit and used it for the first time this week. The process was quick and easy thanks to Bobby. And the prices were fair! I was very happy with the experience and appreciate Bobby for being so helpful during a particularly stressful time (moving across country!).

This is a secure facility. It is easy to schedule autopay or make payments online.

Rental process was quick and easy. Facility appears safe and secure. Grounds and buildings are clean.

Have had a great experience with Westside Storage. The lady who helped me arrange the rental was great and made everything super easy! The unit was super clean and perfect for what we needed!

Very friendly staff, well maintained units that are clearly marked, easy gate entry… Everything you could ask for!

This is by far the best storage facility I have used in a while. The Lady that runs the facility is great, she is so knowledgeable, and polite. She will help you with whatever your needs are.

Miss Bobby returned my call the following morning. She was polite, knowledgeable and friendly. The process was quick and easy. The unit was clean and Extremely affordable. I would recommend this facility to family and friends

I have been using this company for years. The units are very clean. The security is top notch. The staff is so amazing. Very highly recommend.

Wonderful! Great service. Staff is very helpful

Very reasonable rates and by far the best customer I’ve ever experienced in a storage facility. Bobby has been awesome and very helpful.

Nesse was such a sweet and very knowledgeable Manager! You really have hired the best person for the job!! Helped us with the process and was very professional. Cissie

I have never had any issues with my unit. The staff has always been very friendly and polite. The prices are reasonable for the area and size unit I have.

Great sevice !!! Office people were very friendly and helpful giving me all the information for storage sizes and policey. 🙂

Always so kind every time we talk. A place that works with you as long as you communicate. Thank you Westside Storage for being a great place to rent.

Always accessible, and never a billing problem, staff is polite, helpful and friendly

Very nice storage facility Clean and friendly staff.

Good storage!

We liked that we were able to reserve our unit online. When we went to the office the sales person was very friendly and helpful and we have no issues other than the unit was not completely clean when we got there. They should've at least blown it out with a leaf blower or something.

From Day 1, this facility has been the best I’ve experienced. The staff is awesome and they have helped us work out issues in a timely manner, for instance when our door got stuck and we couldn’t get it open. We highly recommend this place!

I have had multiple friends use this storage place. And depending on the worker you get, they will always be willing to work with you if you get behind

Everyone was so nice and helpful!! They made things easy!! awesome folks!!

Hands down the best storage units in Middle Tennessee!!! I have been using this storage company for so many years (lost count of exact number), but I know it's been over 10 and have not had not one issue. The staff is the best and most caring I have ever dealt with. Prices are very reasonable and well worth every penny. Units are in very good shape and did not give me any issues. I personally would recommend them to anyone in need of a great secured place to keep your belongings.

Always extremely friendly and helpful. Long time renter. Highly recommend

Super friendly and helpful. Renting unit was fast and easy.

Great team with. Gave info that I needed to make a good decision. A+

Great people to work with!

Westside Storage. Very nice, easy to work with.

I been with westside storage two years. I never had a problem with them. They are very kind and easy to work with!

The process to set up the storage unit was super fast and easy. The lady that set us up was great!

I have rented storage here multiple times throughout my moving “career” lol. I have recommended family to rent from here as well. The staff is always so friendly! They usually offer great move-in deals. I’ve never been hit with any hidden fees. The units are either climate controlled or outside which is great because the climate control offers extra protection for items that may need it especially if you’re thinking about renting long term. I highly recommend Westside Storage!! I have never been disappointed.

My experience was great the lady was real nice and very helpful

I've had a storage unit with Westside storage for several years. Their staff have always been extremely polite and professional. Any issues were dealt with immediately. I look forward to talking with Ms. Rita every month. Thank you for securing my belongings.

I had storage here with Westside for almost 2 years and the experience was very pleasant they were always very helpful and always had access to my storage thank you so much and if needed I will use you again in the future

Great place!

super nice staff

I have been completely satisfied with storing my things. The Staff are always courteous and polite.

Great management!

My father has had a storage here for at least 2 years with no problems so when I needed one I got it here as well .the lady at the desk was very helpful. When I told her the discount that I had been quoted for half off the first 2 months she gladly fixed the invoice for me. So I appreciated the service I received. I do know that it's hard to find good employees these days so when I come across great employees they deserve recognition.

Our family moved here from out of state. The office manager Mrs Bobby helped us through the entire process. She was helpful and friendly. We liked the 24 hour secured access .

Efficient and knowledgable. Clean storage with climate control, reasonable pricing. Great support.

Great place to do business with.

Alissa is very nice and very helpful thanks so much for helping me

Alecia is great. Great customer service

Rita and Alissa were both super helpful and great to work with. I've never rented a storage unit before, and they both made the process really easy. I like the 24/7 access. It is well lit and clean.

Clean and quiet. 24 hour access. Invoices available through email.

Nice clean facility with helpful staff.

Great facility, helpful and friendly staff.

Gated. Lights.